Shipping Policy

Free Shipping to the United States and United Kingdom

We are pleased to offer free shipping for all orders shipped to the United States and United Kingdom. Enjoy this benefit with no additional shipping costs!

Delivery Time & Tracking Code

Processing time: 1 to 3 business days.

Estimated delivery time: 10 to 25 business days.

The tracking code may take up to 5 business days to be registered in the tracking system. During this period, you may see the message "AWAITING POSTING BY THE SENDER." This is normal, and we ask for your patience until the information is updated.

Note: In cases of unforeseen events, such as transportation delays, out-of-stock items, model exchanges, or other unexpected issues, delivery times may be affected. Our team is available to assist in these cases.

Order Tracking

We recommend downloading the Correios app or visiting the Correios Tracking Portal to monitor your delivery progress. This tracking helps to resolve any issues quickly, such as customs taxes or other delays, ensuring the continuity of your delivery.

Packaging

All Street Sneakers purchases are shipped in a double-box. This means that in addition to your sneaker's original box, it is protected by an extra cardboard box to ensure it arrives in perfect condition.

Order Tracking Availability

Yes, you can track your order! All orders include a tracking code, which will be sent to you via WhatsApp or email within 24 hours after shipment. This code allows you to follow every step until delivery.

Address Correction

If you notice that you entered an incorrect address, please contact us as soon as possible through our Instagram, WhatsApp, or email ([email protected]) so we can update the address before shipment. If your order has already been shipped, we will send a request to have it returned to the sender and then reship it to the correct address.